Microsoft Social Listening to accelerate sentiment analysis, reaching …

Microsoft Social Listening to accelerate sentiment analysis, reaching …

by

Jason Gumpert

, Editor

published November 9, 2014

Microsoft Social Listening has grown to more than a thousand customers so far, and the product will be making a leap in its sentiment analysis coverage in 2015. The product will expand from six languages (with Italian to be added in the next month or so) up to nineteen as the product shifts to using more machine learning technology and less natural language processing.

A lot has changed for Microsoft Social Listening in the year and half since Microsoft acquired Netbreeze. The team, which still includes founder Francois Ruf, has migrated the product to Azure, utilizing a range of the cloud platform’s IaaS and PaaS capabilities. And they now have more than a thousand customers on the platform and an updated API layer with three levels of connectivity.

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About Jason Gumpert

As the editor of MSDynamicsWorld.com, Jason oversees all editorial content on the site and at our events, as well as providing site management and strategy. Prior to co-founding MSDynamicsWorld.com, Jason was a Principal Software Consultant at Parametric Technology Corporation (PTC), where he implemented solutions, trained customers, managed software development, and spent some time in the pre-sales engineering organization. Jason has also held consulting positions at CSC Consulting and Monitor Group.

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Microsoft Social Listening to accelerate sentiment analysis, reaching …

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