sux

Turning Social Sentiment Into Opportunity – Dynamics Café: CRM …

Are people saying Your Brand SUX on social media?Did you know that 44% of today’s consumers complain via social media?For most organizations, fear of negative publicity is a major reason they have yet to embrace the power of social media. But, whether you’re online or not, your customers and prospects are. So, how should you respond to contain the situation, […]