By Seth Grimes, Founding Chair, Sentiment Analysis SymposiumGiven: Sentiment — opinion, emotion, and attitude — is a clear customer-experience indicator. Discover business value in feelings in their many forms via sentiment analysis, technology that helps you measure and quantify opinion that helps you respond and engage. This article will discuss the sentiment-customer experience link and analysis approaches that derive value.Solutions […]
Analysis of people’s perception on IPL season 7
Kudos to KKR upon winning the first game of IPL7. But, this year’s IPL will be never like any of its previous versions. When so much political drama is happening and the biggest election is undergoing back at home, this IPL may lose out on much of its attractions. Also we’re […]
Social media can be an incredibly important tool for your business. But it can also be overwhelming. You’re following what’s being said about your industry and brand, your team is trying to produce and share great content, you’re interacting with customers, finding prospects and you’re trying to make sense of it all. The biggest question you’re most likely trying to […]
Original source –
SIGNIFICANT MARKET RESEARCH … – Automotive Digest
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Apologies for cross-posting,
Submissions are invited for the 3rd Workshop on Issues of Sentiment Discovery
and Opinion Mining (WISDOM), an ICML14 workshop exploring the new frontiers of
big data computing for opinion mining through machine-learning techniques and
sentiment learning methods. For more information, please visit:
http://sentic.net/wisdom
RATIONALE
The distillation of knowledge from social media is an extremely difficult task
as the content of today’s Web, while perfectly suitable […]
There’s no denying that social media is now connected to nearly every aspect of our daily lives. Facebook, Twitter, Pinterest and Tumblr have become the defacto methods we use to keep up with everything that matters most to us. And customer service is no exception to the social media explosion. Today’s customer now flocks to social channels to not only […]
Link:
Interview with Cisco's Doug Pluta: Social Media Pacesetter Practices …
[…]
Social sentiment indicators are based on information users post publicly to Facebook, Twitter, blog posts, discussion groups and forums. If the social sentiment indicator shows a negative change in reputation, the company can address the problem before it grows. Companies can also use this information to reduce the burden on […]
By Sheldon Levine – Wednesday, April 9th, 2014 at 2:03 pm […]
Credit: Cotton Delo
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Having some version of a social-media command center is becoming like table stakes for brands in 2014.That’s borne out […]
