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The business of big data audits: monetizing fairness | mathbabe

I gave a talk to the invitation-only NYC CTO Club a couple of weeks ago about my fears about big data modeling, namely:that big data modeling is discriminatory,
that big data modeling increases inequality, and
that big data modeling threatens democracy.
I had three things on my “to do” list for the audience of senior technologists, namely:test internal, proprietary models for discrimination,
help regulators like the CFPB develop […]

May 23, 2014 ByCathy ONeil mathbabe austin, because-it-does, cfpb, cto, david-austin, linkedin, models, podesta, private, related, think-it-helped Comments Off read more

3 key strategies for transforming negative sentiment into positive …

3 key strategies for transforming negative sentiment into positive customer experience
By Gavin James on April 1st, 2014To compete effectively in the Age of the Customer —a 20-year business cycle in which consumers have unprecedented real-time access to information and social sharing— it’s time for a new playbook. By using effective strategies to identify sources of dissatisfaction […]

April 1, 2014 ByGavin James cfpb, change-management, customer-communications, customer-experience, data-science, major, marketing, mining, mobile, social Comments Off read more