Exec Tells How to Track and Understand Customer Sentiment

Sarang Panchal, Chief Executive Officer, MRSS IndiaThis year, Sarang Panchal moved into the chief position at MRSS India, the Indian division of Asia’s largest market research institute, Majestic MRSS. He brings to the position more than two decades of market research experience, from sales forecasting to advertising campaign assessment. Panchal also has focused on customer sentiment—the opinions and criticisms that […]